Our team

Established in 2006, BHS is a leading BPO/call center service provider in Vietnam with 10 sites and 3500 agents. We are also a pioneer for the fast growing offshoring industry in Vietnam, and that is one of the reasons why our services are customized to meet the needs of our clients.

In 2015, we launched the first English offshore project, while the first Japanese offshore project, a multinational electronic consumer goods corporation, was launched in 2016. We were excited to pioneer the first video call center in South East Asia in 2017 to support million users in the telecommunication industry.

In 2016, BHS was established through a strategic partnership with Bellsystem24 Holdings Inc which is Japan’s foremost call center firm with 26,000 agents.

Our overall goal is to provide the best offshore contact center experience that exceeds our client's expectation, and that is why we empower our team members through comprehensive training, providing the tools and competencies to create exceptional engagements.