Insights
“At Bellsystem24-Hoasao, I work with some of the most intelligent and caring people I’ve ever met. Working here everyday, I can see a better version of myself.”My work record an...
17/01/20
The key to the success of any logistics contract is good logistics management. The key to good management is the ability to identify the needs of the client and the countries in...
08/10/19
Lead generation, in general, is crucial to a business. For some products and services, especially B2B ones, appointment setting is the following step needed to nurture leads and...
08/10/19
John Larson (author of the best seller book: “10 Big Ideas for Customer Experience Success”) had surveyed approximately 1,000 consumers in January 2014 and pointed out:Customers...
08/10/19
Specialization of labor, an economic concept that took hold after the Industrial Revolution, is based on the premise that productivity is increased and cost is decreased if each...
08/10/19
Artificial intelligence in customer serviceArtificial intelligence (AI) technologies are widely used today – we just sometimes don’t realize that. HubSpot (1st marketing and sal...
08/10/19
Business Process Outsourcing (BPO), including Call Center is believed to be one of five sectors with the greatest potential for growth and investment in Vietnam in the near futu...
08/10/19
A.T. Kearney’s Global Services Location Index ranked Vietnam as the 12th most potential country for offshoring. Cushman and Wakefield, in its annual ranking of top outsourcing l...
08/10/19