Insights

Sharings from Ms. Mie Nguyen - Customer Service Team Leader.
Offshoring service - low-cost solution for logistics company.
The art of making appointments via telephone
Transforming your Contact Center into a Profit Center in the digital age
Offshoring to Vietnam: Key points to specialization & success
Human - Machine Integration in SMART Call Center and how it helps to improve customer experience
Call Center - Potential Sector for growth and investment in Vietnam
3 things to consider when offshoring your call center to Vietnam
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